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Europlacer Helps Star Headlight and Lantern Co. to Success

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Since 1889 Star Headlight and Lantern Co., Inc. has been the leader in emergency vehicle safety lighting products such as STAR amber warning lighting systems, Star Signal Vehicle Products red and blue police vehicle lighting, light bars, backup alarms, LED lighting, vehicle safety lighting, STAR railroad lanterns and personal safety strobes. The company also produces Bradford vehicle dashboard, deck and console mounting systems, and replacement bulbs. Its years of experience and state-of-the-art manufacturing facility in Avon, N.Y. continue to intensify the dedication to quality and service that customers have expected for the past 125+ years.

Star Headlight and Lantern Co., Inc. features an extremely diverse product line of new and legacy products on its production floor that necessitate multiple, full changeovers every day. As a result, the company must work only with top-rated, reliable suppliers. Mike Mastin, VP of Production at Star Headlight and Lantern Co., Inc., said, “We evaluated approximately 10 SMT platforms and companies before deciding upon Europlacer as our supplier. Two full months into our relationship, and we sure are happy that we did!” The company purchased an IINEO pick-and-place system.

“I want to say thanks again for providing Star Headlight & Lantern Co. with the IINEO II; it is such a great machine,” Mastin continued. “It has increased production/productivity and output efficiency on our SMT production line threefold.”

For Europlacer, providing a positive buying experience is just the way the company does business. Customer care, support and service are qualities that it provides for the entire lifetime of each system that is placed in a customer’s facility. The company understands that superior quality and advanced technology is key to their success — but just as important is its relationship with its customers. Its treatment of Star Headlight & Lantern Co. is no different.

Mastin mentioned four areas in which he feels the company went above and beyond:

  1. Europlacer’s sales people are knowledgeable about their equipment and proposed the bestmachine to meet Star Headlight & Lantern’s growing needs in a very professional manner.
  2. Europlacer’s support and service is heads above its competition. The install was flawless and everyEuroplacer contact that the company has dealt with has been helpful and answered every question toits satisfaction and in a timely manner.
  3. Every item promised was delivered on time and explained in an informative way. Europlacer haslived up to every expectation and then some.
  4. The president of Europlacer North America followed up personally to make sure that Star Headlight& Lantern Co. was being cared for in a way that was acceptable to the company.

The Europlacer IINEO machine is the flagship of Europlacer’s product range and has won several awards as one of the most flexible pick-and-place machines on the market. With a feeder capacity of 264 x 8 mm feeders, placement speeds to approximately 15,000 cph, capability from 01005 through to 50 x 50 mm and for devices as high as 35 mm tall, the Europlacer IINEO has been accepted widely within the global market for both CEM and OEM manufacturers.

“Our experience was great and the next machine I need, Europlacer will be the first call I make. I welcome any prospective customer looking for SMT equipment to call me personally and I gladly will expound upon my experience,” concluded Mastin.

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